A quick service restaurant (QSR) faced a significant obstacle while preparing to launch in a developing area that lacked wired internet infrastructure. The restaurant required a robust internet solution to support its operations, particularly for training new employees with video content while wired internet lines were being built to the location. This case study explores how the restaurant evaluated its options and ultimately selected 5G with a multi-carrier SIM as a temporary internet solution until fiber could be installed.
The Challenge
Launching in an area without immediate access to traditional wired internet presented a clear challenge. The restaurant needed sufficient bandwidth to enable employees to watch training videos and connect their business-critical systems. Additionally, the restaurant required a flexible and cost-effective solution for a temporary period, until fiber optic internet could be established.
Solutions Evaluated
Starlink Satellite Internet
- Pros:
- High-speed internet in remote locations.
- Reliable connectivity.
- Cons:
- Required a one-year contract, which posed an inflexibility for a short-term requirement.
- Recently implemented data consumption limits that could hinder uninterrupted training sessions.
- Higher cost structure not ideal for temporary use.
5G Wireless Internet with Multi-Carrier SIM
- Pros:
- Ability to choose the carrier with the best service coverage in the area, maximizing connectivity.
- Lower pricing, making it an economical choice for temporary use.
- Month-to-month contracts offered flexibility for transitioning to fiber upon installation.
- Unlimited data availability, essential for repeatedly streaming training videos and supporting operational needs.
- Cons:
- Variable coverage depending on location; however, mitigated by the ability to switch carriers using a multi-carrier SIM.
The Decision
After meticulously evaluating both options, the restaurant opted for the 5G wireless internet solution with a multi-carrier SIM. This decision was driven by several compelling factors:
- Flexibility: The month-to-month payment plan allowed the business to maintain internet services only as long as needed, with no long-term commitments.
- Cost Efficiency: The competitive pricing of 5G proved to be more suitable for the restaurant’s budget than the higher costs associated with Starlink.
- Service Reliability: The ability to select among multiple carriers ensured that the restaurant could always rely on the strongest available signal in the area.
- Unlimited Data: Essential for training purposes, the unlimited data feature ensured that training could proceed without disruption or additional costs.